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Fraud Prevention Checklist

Here are some things you can do today to increase your security and help protect yourself against fraud and identity theft.

 

1. Keep your contact information up to date
Why it matters
We can contact you quickly in the event we see suspicious activity on your account.
How to do this
Sign in to MyMerrill to review and update your contact information.
2. Create the strongest possible passwords
Why it matters
A strong password means a strong defense against hackers. See how to create strong passwords
How to do this
Sign in to MyMerrill to review and update your contact information.
3. Allow push alerts on the Mobile Banking app
Why it matters
Choose security alerts to remind you to change your password or to inform you that someone has tried to log in from an unrecognized device.
How to do this
Sign in to MyMerrill to review and update your contact information.
4. Protect your devices
Why it matters
Keep all of your devices updated with the latest browsers, security patches and software to help protect against vulnerabilities that hackers can exploit.
How to do this
Review our browser and system requirements and download free online fraud protection software. Learn more about IBM Trusteer Rapport
5. Enable biometrics (fingerprint sign-on or facial recognition)
Why it matters
When someone gains access to your personal information, they can pretend to be you online.
How to do this
Download the MyMerrill app to sign in with Touch ID or Face ID. Get the MyMerrill app
6. Know the red flags that signal a scam
Why it matters
If you provide your information or money to a scammer, there is often little we can do to get your money back.
How to do this
Understand how scammers operate and the ways in which they pressure or trick you into sending money and information. Visit our scams page
7. Know which third parties have access to your account information
Why it matters
There may be risks with sharing your information with third-party money management apps and websites.
How to do this
Sign in to MyMerrill to review third-party site access located in Security Center.
8. Send encrypted messages to your advisor for secure corresponding
Why it matters
Feel confident when investing online with secure document sharing and eSignature.
How to do this
Sign in to MyMerrill and select the mail icon to manage your inbox and send or receive secure messaging. Learn how to start using Secure Message Center

If you suspect you’re a victim of fraud, contact us immediately at 1.800.MERRILL (637.7455) or speak to your financial advisor for further assistance.

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